Reporting to the Systems Director, Engagement, the Organizational Development (OD) Consultant functions as an internal consultant and provides a large range of skills to align organizational culture with PIH Health’s vision and strategy including employee engagement, retention, change management, coaching, organizational assessment and culture. The OD Consultant evaluates people systems, structures and culture in order to identify gaps, recommend solutions, deliver services and manage organization-wide projects that support the overall mission, vision and values of PIH Health.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Working knowledge of employee engagement methodologies and employee retention, specifically in a healthcare setting.
Change management skills
Ability to coach managers is leadership and management best practices.
Proficient oral and written communication and interpersonal, customer service, time management, and project management skills
Assess development needs of the hospital and/or business unit
Facilitate design, development and implementation of programs, policies and strategies tailored to meet organizational needs and goals
Support the design and implement organizational structures and operating models that elevate employee and organizational effectiveness
Strong analytical and problem solving skills, with the ability to think strategically
Comfortable managing difficult situations, showing a high level of professional maturity, resiliency and adaptability
Ability to make formal presentations on a variety of related leadership/human resources topics, ability to influence leaders and establish collaborative partnerships;
Strategic planning and operational implementation skills, ability to effectively manage dynamic projects with multiple priorities;
Proficient in Microsoft Office, particularly Excel, Word and PowerPoint, employee data management systems and able to learn new software programs
5 years or more of professional experience in manager training, organizational development, employee engagement, human resources development and/or consulting experience. Preferably within the healthcare industry.
Bachelor’s Degree in human resource management, organizational development, organizational psychology, related field required or equivalent experience.
Working knowledge of employee engagement and employee retention. Experience with Great Places to Work ® or Gallup Q12 preferred.
Advanced degree (MS or higher) in OD, organizational psychology, related field preferred.
PIH Health is the Communities’ Health and Wellness Partner
Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes.
We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.
We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region.
Why PIH Health?
Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization.
PIH Health Hospital - Whittier
Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here.
PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.