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Posted: 08-Jan-26
Location: Morrisville, North Carolina
Internal Number: 9999-INFOR-207227
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The HR Technology Consultant serves as the internal bridge between HR, IT, vendors and business stakeholders to support the successful implementation, optimization and adoption of HR technology solutions. This role ensures HR systems align with business needs, integrates smoothly with existing platforms, and delivers a positive experience for teammates and administrators. This role is responsible for reviewing complex HR related business processes and activities and providing detailed analyses of processes and activities to
isolate, identify and understand basic principles governing various phases of Human Resource Information Systems (HRIS). This role works with functional teams to identify trends and problems, evaluate practices, conceptualize new processes and activities and build functional requirements for implementation, integration or conversions. This position recommends, implements, integrates and manages changes, as well as communicates the changes to relevant stakeholders to promote optimum efficiency through the use of HR systems. This role may participate in or lead HR related projects in support of broad strategic goals and organizational strategies.
Responsibilities:
1. Human Resource Information Systems: Processes issues received from HR business areas and ISD. Researches, analyzes and resolves issues within the scope of the job. Formulates and defines scope and objectives for HR systems through research and fact-finding combined with an understanding of HR business systems and industry requirements. Responds to escalated HCM core application, self-service, data integrations and supported HR systems requests and service support cases in a timely and courteous manner. Researches and resolves errors surfaced by application users and integration processes by utilizing root cause analysis and leveraging support tools such as system/integration documentation, vendor knowledge bases and user networks. Leads system implementation for HR technologies, ensuring successful deployment and adoption across the organization. Leverages standard process/system capabilities to reduce complexity and customization. Seeks guidance and direction only when unable to resolve issues through initiative, knowledge and understanding of application functionality and underlying technology, or through collaboration with peers inside and outside of the HRIS organization.
2. Analysis and Reporting: Analyzes HR business and user needs, documents requirements and revises existing system logic as necessary. Translates high-level HR business requirements into functional specifications for HRIS leadership and ISD department and manages changes to such specifications. Takes lead in managing and executing test plans; plans, prepares and executes various testing activities to ensure appropriate testing is conducted for the work effort. Assists in HR business process redesign and documentation as needed for accommodating new technology. Develops and processes moderately complex reports and ad-hoc reporting requests, including gathering data from existing reporting tools.
3. Consultation and Collaboration: Negotiates agreements and commitments by facilitating communication between HR business unit(s), HRIS team and ISD department from initial requirements gathering to final implementation. Sets priorities based on the understanding of team member needs, management deadlines and impact to business. Mentors and leads HRIS team members regarding best practices and new processes/functionality, including one-on-one training, as needed. Serves as a liaison for other HR teams to address complex HRIS issues.
4. Problem Solving & Implementation: Develops recommendations with supporting facts for best course of action. Understands and applies structured, modular and multi-phased methods for development and implementation of solutions. Strives to reduce complexity in work and implementation. Ensures proper documentation. Coordinates implementation timelines, testing, data migration, and go-live activities for HR Systems (e.g., HRIS, ATS, payroll, benefits, performance management). Leads user acceptance testing (UAT) and ensures system functionality meets HR and business needs.
5. Trainings - Develops and coordinates training and documentation materials and utilizes technologies to enhance the customer experience. Facilitates end user navigational and functional trainings for HR Systems.
6. Project Management: Responsible for program and project assignments working independently or collaboratively as appropriate to accomplish the assigned HRIS analysis and activities. Identifies HRIS issues and assists in developing strategies to address them prior to issues becoming critical. Keeps supervisor informed of project status and any potential problems or political concerns. Maintains system documentation, process maps, and implementation-related questions or risks. Ensures all assignments are completed on time within the boundaries of the agreed-upon delivery date. All outcomes are explained to customers and concerns are constructively resolved.
Other Information
Other information:
Education Requirements:
? Bachelor's degree in a related field.
Licensure/Certification Requirements:
? No licensure or certification required.
Professional Experience Requirements:
? Four (4) years of relevant experience.
Knowledge/Skills/and Abilities Requirements:
? Skills for extracting, cleaning, and analyzing complex HR data to generate insightful reports and dashboards. Familiarity with tools like Power BI, Tableau, and SQL is valuable.
? Ability to plan, prioritize, and execute HRIS-related projects within deadlines and budget constraints.
? Ability to translate HR data into meaningful insights that inform business decisions and align with strategic objectives.
? Knowledge of best practices in talent management, employee engagement, and organizational change initiatives.
? Experience working with HR Technology platforms (HRIS, ATS, payroll, benefits or related systems).
? Knowledge of HR Compliance and data privacy considerations.
? Meticulous attention to detail and a commitment to delivering accurate and reliable data and reports.
? Ability to identify and solve complex HRIS-related issues, think critically, and propose innovative solutions.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: HR Compensation
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $38.55 - $55.43 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.