ASHHRA Career Center

All the benefits and perks you need for you and your family:

•           Benefits from Day One
•           Paid Days Off from Day One
•           Career Development
•           Whole Person Wellbeing Resources
•           Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday - Friday

Location: 893 Hope Way Altamonte Springs, FL 32714

The role you’ll contribute:

The Employee Benefits Specialist is an individual contributor supporting Adventist Health System’s employee benefits administration functions. The Benefits Specialist acts as a subject matter expert (SME) in the benefit plans offered to the AHS employee population, and liaises with benefit vendors on behalf of employees.  The Benefits Specialist processes benefit documents and oversees approval workflows for benefit-related changes, including enrollments, terminations and post-employment benefit offerings.  The Benefits Specialist also researches, analyzes and resolves benefit-related issues on behalf of AHS employees and provides guidance to employees on their health and welfare benefits.  The Benefits Specialist is responsible for staying up to date on applicable legal and regulatory changes, updates to internal policy and processes, and new system functionality.

The value you’ll bring to the team:

•          Support and demonstrate the Team Excellence Guidelines and customer service expectations
•          Act as a subject matter expert in the management of benefit documents, workflows and employee inquiries as it relates to employee benefits, including group health plans, ancillary plans, paid days off, grandfathered paid leave plans and retirement options
•          Provide guidance on benefit plan information to employees and dependents, including, but not limited to, new hire enrollment, open enrollment, continuation of coverage information, evidence of insurability applications, death claims and government required notices and compliance documents
•          Maintain a broad knowledge of company policies, benefit plan documents and legal and regulatory updates as it relates to employee benefits and group health and welfare plans
•          Apply documented procedures, policies and other reference materials to accurately resolve employee inquiries, utilizing sound judgment 
•          Liaise and maintain appropriate relationships with benefit vendor representatives, corporate Benefits team members, internal Shared Services and HRIS teams, and facility level HRBP’s as applicable
•          Ensure AHS compliance with HIPAA, maintaining employee privacy where appropriate, including confidentiality and protection of sensitive information
•          Analyze enrollment reports and issues, performing appropriate troubleshooting actions as needed in the HCM software
•          Process benefit plan enrollments and terminations in compliance with AHS policy, IRS section 125 guidelines and benefit plan documents
•          Process all ACA related offers of medical coverage; update employees upon coverage termination
•          Calculate and produce invoices for unpaid leaves of absences and manage benefit changes for employees on an unpaid leave, including FMLA, medical, personal, educational, military and immigration types of leaves; stay abreast on FMLA policy and legal requirements regarding benefit maintenance during periods of protected leave
•          Manage the accurate and timely updates of all benefit-related premium adjustments in Payroll and respond to payroll inquiries as it relates to benefits and retirement deductions; review and reconcile arrears and recycle reports from payroll
•          Track, investigate, update, and close cases within the case management tool; answer phone calls and respond to emails within established service-level agreement timelines
•          Create and implement standard operating procedures for the position
•          Meet professional obligations through efficient work habits such as, honoring work schedules, meeting deadlines, and coordinating resources in an effective and timely manner

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

•         Bachelor’s degree in a relevant field, or the equivalent in education and/or related experience
•         Two years’ experience in support of employer-sponsored group health and welfare programs in a Human Resources team environment
•         Knowledge and understanding of general benefits administration, including common state and federal regulations surrounding FMLA, HIPAA, PPACA (ACA), ERISA and IRS regulations

 EDUCATION AND EXPERIENCE PREFERRED:

•          Bachelor’s degree in a relevant field
•          Experience in a large employer setting with complex and varied benefit programs and policies

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

Connections working at AdventHealth