Provides administrative support & coordination within a fast paced HR Department that supports 8,500+ employees which include recruitment and retention.
Controls the flow with all pre-hire compliance, including but not limited to, mailing pre-hire paperwork and recruiting literature, making follow-up calls to leaders to determine candidate status and entering information and activity into the applicant-tracking database.
Understands and executes all pre-hire compliance related steps to determine hiring criteria within the healthcare field including background checks, drug screen tracking and verification of professional licenses.
Initiates the onboarding process, including but not limited to, tracking of pre-hire paperwork, preparing offer letters, preparing sign on bonus agreements, maintaining employee files, checking for compliance, developing, maintaining, producing and implementing appropriate compliance documentation, tracking spreadsheets, reports and other administrative support as needed.
Managing job posting system or pulling payroll reports to better support the recruitment efforts.
Responding to phone calls and emails regarding HR related questions.
Providing education on benefits, leaves of absences, payroll and HR processes to new hires, employees, and managers.
Investigating employee questions re: benefits, time off and payroll issues and works with internal and external departments to resolve.
Contacting Internal Benefit Specialists for problem resolution.
Creating and maintaining electronic employee records in payroll system.
Creating and maintaining employee files.
Processing Personnel Action Requests and Leave of Absence paperwork.
Assisting with the transition of new employees during acquisitions or new business start-ups related to new hire paperwork and benefits eligibility.
Training new rehab managers on proper HR processes and procedures as necessary.
Supporting Operations as needed in various projects.
High degree of emotional intelligence.
Strong communication and organizational skills.
Strong customer services skills and attitude.
Ability to work with many different people with different personalities.
Strong multi-tasking ability and ability to work through ambiguity.
General knowledge of Human Resources policies and procedures and Healthcare compliance.
Ability to work with a team to create effective departmental strategies and meet team goals.
Strong personal computer skills, including spreadsheet and database usage, Excel and Microsoft Word. Must be technology savvy and highly organized.
Ability to work flexible hours, including evenings &/or weekends.
Ability to work well with others in a team environment.
High school diploma. Some college preferred.
2 years customer service, telephone, email communication and administrative experience.
One or more years human resource experience.
Disclaimer: This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned.
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