Description HR Employee Service Center Representative JOB SUMMARY: Serves as initial contact for inquiries into Human Resources (HR) processes or policies with occasional guidance. Responds and guides customer needs. Coordinate and communicate with the appropriate areas. KEY RESPONSIBILITIES: Provide quality customer service in response to employee various HR related questions/inquires consistently and in a timely manner via telephone, email, and/or in person. Collects information, asks clarifying questions, and applies critical thinking skills to understand needs and expectations and identify HR issues and concerns. Locates solutions to employee inquiries using knowledge ba
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