The DNFC Specialist manages the daily DNFC report to ensure that all accounts free of an appropriate hold are resolved by a production coder the same day. Serves as the team member on point to route accounts to the appropriate coding workflow once missing documentation is obtained. Is responsible for working closely with the hospital HIMD, CFO, clinical departments, DRA, and Coding Coordinator to resolve outstanding DNFC holds.

Essential Duties and Responsibilities:

• Produces a daily â��DNFC Hold Reportâ�� with actions item comments on each account on hold
• Reviews coding work queues daily to ensure accounts ready to code are routed to a coder for timely completion and escalates to appropriate team members and leadership when work queues are outside of turn-around-times
• Monitors and escalates accounts on hold to appropriate team members and leadership to ensure dictated report turn-around-times and other documentation needs for un-coded accounts on hold are met; Follow up for missing documents may include members of the medical staff
• Retrieves missing documentation that is needed to complete coding
• Identifies and reports workflow issues that impact coding and billing completion
• Responsible for working closely with various partners such as the hospital HIMD, CFO, clinical departments, DRAâ��s, and Coding Coordinators to resolve outstanding DNFC holds

Required:

• 1-year medical records or similar work experience required; acute care preferred but could also encompass medical office experience. Electronic record experience with knowledge of electronic record systems. Must possess analytical skills as they pertain to incomplete medical records, strong verbal communication skills for interaction with senior level management and medical staff members.
• Proficient in MS Word, MS Excel, and Outlook. Excellent analytical and customer service skills.
• High school diploma or equivalent

Preferred:

• Strong technical background and electronic medical record experience
• Associate degree in Health Information Management field
• Health Information Management certification, i.e. RHIT/RHIA

Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.