The following is a representation of how this position aligns with VUMC's Pillar Goals for our organization:

People: We nurture a caring, culturally sensitive, and professional atmosphere as we continuously invest in the well-being and aspirations of our people

• Establish an environment of trust, fairness, consistency and confidentiality with team members and with other internal and external customers consistent with VUMC Credo

• Create a work environment to ensure the most effective and productive utilization of human resources in the department, including recruitment, onboarding/training, engagement and retention strategies.

Service: Collegiality is a central characteristic of our culture and defines how we serve our patients, those we teach, and the local and worldwide community

• Collaborate with all leaders within emergency services department (including nursing and physician leaders) to determine strategic and operational needs.

• Develop plans to exceed service standards utilizing knowledge of patients/customers expectations and best practice

• Work collaboratively with other departments/services across the enterprise to ensure effective and efficient operations

• Identify resources to manage competing demands to support optimum emergency services function. Consider shifting priorities in real strategic environment and make or lead appropriate adjustments to maintain service.

Quality: We relentlessly pursue and measure ourselves against the highest quality performance in all areas, from patient care to scholarship

• Develop and implement programs and operating procedures to assure strategic and operational quality targets are met

• Provide briefings and presentations to senior leadership on the state of emergency services including problems, concerns, strategies and progress

Growth & Finance : We invest our resources in a manner that supports our long-term obligation to society; to achieve local, national and worldwide impact in improving health

• Develop and implement programs and operating procedures to assure strategic and operational targets related to growth and financial performance are met

• Manage equipment inventory and space management

Innovation: We seek excellence and leadership as we advance our systems of care, educational practices and our commitment to discovery

• Develop and implement programs and operating procedures that are based on innovative and that adapt to the rapidly changing healthcare environment.

• Seek out best practices in VUMC and the industry and bring implement those solutions to improve performance of the division.

• Share knowledge across multiple disciplines within emergency services. Represents needs and interest of direct reports to all levels of the leadership structure. Communicate effectively orally and in writing

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

• US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.

• Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.

• Becker's Hospital Review: Named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.

• The Leapfrog Group: One of only 10 children's hospitals in the country to be named a Leapfrog Top Hospital.

• American Association for the Advancement of Science: The School of Medicine has 112 elected fellows

• Magnet Recognition Program: Received our third consecutive Magnet designation.

• National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement

• Human Rights Campaign Healthcare Equality Index: 6 ^th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.