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PC TECH SUPPORT
UNM Hospital
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PC TECH SUPPORT

UNM Hospital

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Details
Posted:
January 9, 2021
Location:
Albuquerque, New Mexico
Salary:
Open
Discipline:
Operations

Position Summary:
Provide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.
Accountability:
  • POLICIES AND PROCEDURES - Revise and maintain established policies and procedures, compensation programs, pay codes, union contracts, objectives, and quality assurance program

  • STANDARDIZATION - Participate in the Hospitals hardware and software standardization efforts as appropriate and assigned

  • INSTALLATION - Responsible for the installation and implementation of PC and Workstation systems as they pertain to PC's

  • ASSIST - Assist PC and Workstation users with hardware/software and network problems as they pertain to PC's

  • ASSIST - Responsible for assisting in the implementation of the client side of PC Client/Server applications

  • DOCUMENT - Prepare documentation for computer programs modified and developed

  • ASSEMBLE - Ability to completely disassemble and reassemble PC hardware with minimal assistance

  • ASSIST - Provide assistance to IT Analysts in finding suitable resolutions to hardware and software problems

  • MAINTENANCE - Assist in the care and maintenance of department facilities, equipment, and supplies

  • DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

    • Education Requirements:
  • Vocational training post-high school in related field

    • Experience Requirements:
  • Computer science, electronics or related field

  • 2 years directly related experience

    • Education Requirements - Preferred:
  • Bachelor's Degree in related discipline

    • Experience Requirements - Preferred:
  • 3 years directly related experience

    • Physical Demands Requirements:
  • Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

    • Testing Requirements:
  • Tuberculin Skin Test required annually

    • Working Conditions Requirements:
  • Minor Hazard - physical risks, dirt, dust, fumes, noise

    •

    Internal Number: 15112061
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