| Responsible for designing, organizing, configuring and supporting computer systems, including servers, storage technologies, virtual environments, and other infrastructure technologies. The Systems Administrator maintains operating environments for core applications, including testing, training, and upgrade environments as needed. The Administrator installs, documents, and maintains backup and recovery systems and procedures, working to ensure high availability and performance. The Systems Administrator assists with technical security compliance, including internet web content filtering, e-mail encryption and spam filtering. The Administrator ensures adherence with security, regulatory, BHS policy, as well as best practices regarding design, configuration, and use of system technology. He/she completes other assignments based on ability as needed, and participates in the department's performance improvement and continuous quality improvement (CQI) activities. FLSA:
EXEMPT DUTIES AND RESPONSIBILITIES: Monitors and updates the facility's computer systems to ensure the equipment is functioning properly. Evaluates performance trends and recommends proactive steps to ensure performance. Strictly complies with change control procedures and processes, including effective testing and validation. Demonstrates knowledge of current software systems, operation procedures and technological developments. Designs medium to complex systems and configurations. Evaluates vendor's proposals and technology to complete proper design and configurations, and to secure needed services, hardware/software. Maintains, debugs and changes application software systems and existing programs. Works with Network Administrators and other ITS technicians and vendor personnel to coordinate and integrate systems, Develops downtime and disaster recovery procedures for responsible systems. Provides training and assistance for all systems users. Responsible for meeting the needs of the facility through designing, testing and implementing technical systems. Establishes procedures and configurations to maintain confidentiality and security of computer files. Ensures procedures and processes are in place to back-up files and provide recovery in the event failures. Coordinates information technology response efforts to unplanned outages and security issues. Provides timely reports about the facility's servers and applications including upgrades, risk mitigation, problems and solutions. Tracks performance trends and recommends actions to ensure and enhance performance. Develops and updates policies and procedures governing information technology systems of the facility. Maintains a good working relationship with outside consultants and vendors. Demonstrates the ability to be flexible, organized and function under stressful situations. Maintains a good working relationship within the department and with other departments. Consistently demonstrates a professional, self-directed approach to department responsibilities. Assists and provides mentoring to End User Device Specialists, Technical Analyst II and other IT staff. Performs on call duty as required. Accepts additional responsibilities as assigned. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict | 
