ASHHRA Career Center Job Seeker Employer Help/FAQs Home Jobs Your Profile Resources SIGN IN Job Seekers Sign In New Job Seeker? Sign Up Overview Saved Jobs Job Alerts Profile Documents Applications Loading... Job Seekers, Welcome to ASHHRA Career Center Search Browse Explore Your Job Alerts Your Saved Jobs 0 Back to Search Operations Assistant The American Art Therapy Association SAVE savedJobs SAVE savedJobs Operations Assistant The American Art Therapy Association Application Attachments: Please include your resume and up to two additional documents. Add File The application opened in a new tab. By using this feature you agree to our Terms and Conditions and Privacy Policy. Details Posted: May 4, 2020 Location: Alexandria, Virginia Show Map Type: Full Time - Experienced Discipline: Executive Along with the whole team at this dynamic small staff membership association, the Operations Assistant shares a commitment to deliver a vibrant, valuable and inclusive membership experience. The Operations Assistant is responsible for supporting the daily operations of the organization, the Board and Executive Director as well as key activities and programs such as conference and membership. The incumbent is responsible for efficiently managing the first line of customer service with intake of e-mails, mail, phone calls, and processing the daily bank deposits, conference registrations, vendor, and facility needs. The OA also provides administrative support to annual activities such as the nomination and election process, awards and scholarships. Essential Functions and Responsibilities: Customer Service Reads and responds or appropriately routes member and non-member e-mails through multiple association e-mail accounts in a timely manner Answers incoming phone calls and handles customer service phone calls from members and non-members Retrieves and responds to all voicemail messages received in a timely manner Processes membership and conference transactions over the phone Office Operations Updates the Policy & Procedure Manual of Board and ensures processing and tracking of HR paperwork Coordinates IT and technology support including printer/copier maintenance, handles office supply needs Prepares, processes, and submits daily online check deposits, and supports Finance on administration of accounts payable Other duties as assigned related to daily office and staff support Program Support Provides customer service support for annual conference, post-conference, and Continuing Education Certificate fulfillment and membership processing Processes conference registrations for faxed, and mailed applications, as well as over the phone, processes refunds and credit payments for conference registrations Provides advance and onsite support at conference and serves as the main point of contact for various committees and other ancillary groups Processes invoices and tracks program surveys, annual reports and other support as needed to the Accreditation Council for Art Therapy Education (ACATE) and Education Program Approval Board (EPAB) Board and Committee Support Provides support for Board meetings including logistics and vendor management, presentation support and other needs that may arise between meetings Supports ED with governance requirements in support of the Board Provides lead staff support to key working groups and committees such as support to annual process for awards, scholarships and the annual election Qualifications, Experience and Skills Required: Bachelor’s Degree and 2 years’ experience with office administration, association experience preferred Exceptional communication and customer service skills An extremely well organized and detail-oriented approach to daily tasks Familiarity with standard office technology and ability to learn new technology Event and logistic experience a plus ADA Specifications: This position is primarily sedentary in the Alexandria, VA office with infrequent overnight travel and may require some bending and lifting. This position requires the ability to work occasional evenings and weekends to assist with workshops, conferences, and Board of Directors meetings. For immediate consideration, please submit cover letter and resume to info@arttherapy.org The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Internal Number: 12091430 Create a Job Alert for Similar Jobs About The American Art Therapy Association The mission of the American Art Therapy Association is to advocate for expansion of access to professional art therapists and lead the nation in the advancement of art therapy as a regulated mental health and human services profession. Connections working at The American Art Therapy Association More Jobs Like This Chief Clinical Officer Bremerton, Washington Kitsap Mental Health Services Yesterday Director of Inpatient and Residential Services Bremerton, Washington Kitsap Mental Health Services Yesterday Senior HR Business Partner Woodburn, Oregon Salud Medical Center 3 Days Ago BACK TO TOP ASHHRA Career Center is Just One of the Benefits. Discover what else ASHHRA has to offer! Networking Certifications Training GET MORE INFO Help is on the way! We're sorry you are having trouble applying for this job. 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