-The Manager of Employee Relations and Recruitment provides leadership and oversees the delivery of human resource services to include employee relations, recruitment and on-boarding for the company and its affiliates. Possesses and demonstrates exceptional interpersonal skills and knowledge of employment law. Advises and trains leaders in best employee relations practices and strategies for managing employee issues and grievances. Ensures human resource policies and procedures are current and provides interpretation as needed. Collects and analyzes employee data and information necessary to define and deploy necessary recruitment and retention strategies.
-The company is a non-profit community health system based in Tennessee and anchored by a 255-bed hospital facility with supporting medical centers and outpatient facilities across a 6 county service area. They have a medical staff of more than 180 physicians, representing more than 30 specialties, and serves approximately 260,000 residents in an eight-county region in southern Middle Tennessee.
For more than 65 years, the company has been the center of professional and compassionate health care in Middle Tennessee. It offers a state-of-the-art facility in a friendly community.
CareChex® evaluates medical quality including process of care, outcomes of care and patient experience for more than 4200 hospitals nationwide. The company ranked number one in the state of Tennessee for 2017 and 2018 in Medical Excellence in most all specialty services as well as overall hospital care. They were also named in the Top 100 Hospitals in the Nation in 2018.
PHR or SPHR preferred
A Bachelor’s degree in a related field
Minimum Related Experience:
5 Years Related Leadership Experience is Required
5 Years Healthcare/Medical Preferred
Communicates and fosters the organization’s mission, vision and values. Shapes behavior in order to turn the mission and vision into reality. Acts professionally within and outside of the organization. Demonstrates principled leadership and sound business ethics. Uses influence rather than direct/coercive power to gain desired results.
Teaches others. Inspires and challenges others to effective performance. Empowers staff to take responsibility for their work processes and removes obstacles that hinder progress.
Selects and hires well. Focuses on employee retention. Creates followers. Effectively deals with non-performing employees.
Interacts successfully. Creates an environment conducive to cooperation and trust. Is accessible. Achieves consensus when appropriate. Supports and encourages co-workers. Demonstrates respect and understanding of diversity among all customers.
Commitment to Service
Customer-focused. Cares for others. Self-sacrificing. Consistently responds to internal and external customers in a non-judgmental manner and with courtesy, compassion and respect. Practices service recovery when needed.
Monitors customer service on an on-going basis.
Sets and shares goals and high expectations. Motivates performance. Focuses on outcomes. Establishes measures to achieve goals. Aligns operational and financial results. Takes accountability for own actions and actions of staff.
Communicates clear expectations while showing the value and appreciation for the work and efforts of others. Recognizes and rewards performance.
Adjusts to shifting priorities, ambiguity and rapid change. Demonstrates flexibility and the ability to master new techniques, processes or expectations.
Demonstrates effective use of organizational resources such as time, personnel, equipment and/or funds. Generates and accepts new ideas and methods for increasing work efficiency; effectively utilizes and properly controls available resources; supports organization’s resource development and conservation goals.
Uses own and others’ time wisely. Sets priorities. Proactive. Plans and works effectively. Follows through.
Demonstrates the knowledge and skills required to execute the position’s assigned duties and responsibilities. Ensures the technical accuracy of the work produced or provided by organization/program managed. Independently identifies issues and recognizes all sides in the resolution process.
Articulates thoughts effectively, respectfully and professionally. Keeps others informed. Shares information openly. Gives and is open to feedback. Possesses listening skills.
Seeks creative ways to solve problems, achieve growth or reduce costs. Willing to lead. Risk-taker. Willing to make mistakes.
Finds ways to accomplish tasks. Problem Solver. Positive and Persistent.
Participates in creating a culture of safety and promoting patient/employee safety through observations, reporting and actions. Seeks proactive measures to reduce safety risks.