Come join the #1 employer in the beautiful white mountains of Northeastern, Arizona in Show Low!
Summit Healthcare Regional Medical Center is a not for profit hospital with approximately 1,200 employees! Our Human Resources Department is seeking a motivated, EXPERIENCED HR Generalist to join our team!
General Position Summary:
The Human Resources Generalist leads Human Resources practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.
Provide support to employees in various HR-related topics such as leaves and compensation, and resolve any issues that may arise.
Promote HR programs to create an efficient and conflict-free workplace.
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
Maintain employee files and records in electronic and paper form.
Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Provides support for all human resources related activities.
Performs the day to day technical, clerical, and supportive functions required to ensure effective operation of the Human Resources Department.
Collects and maintains HR data related to all functional areas.
Researches and analyzes data pertaining to Human Resources.
Identifies opportunities for process improvement.
Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed
Participates in developing department goals, objectives, and systems.
Develops and executes specific goals and plans to prioritize, organize, and accomplish all duties.
Interacts directly with the public to represent the hospital.
Establishes, develops, and maintains constructive and cooperative working relationships with others.
Communicates with and provides information to supervisors, coworkers, subordinates, and applicants by telephone, in written form (including e-mail), or in person.
Maintains compliance with federal and state regulations concerning employment.
Maintains current knowledge of HR guidelines, laws, policies, procedures, and common practices, including Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
Protects organization's value by keeping information confidential.
Displays proper etiquette and mannerisms that reflect the SHINE Behavior Standards.
Promotes patient and employee safety, welfare, wellness and health standards as a core value of the organization.
May be required to travel occasionally to attend meetings, workshops and/or conferences outside of normal business hours.
Participates in departmental and association wide informational meetings and in services, including staff meetings, association wide forums, and seminars.
Reviews department and association wide policies and procedures annually.
Additional / Seasonal Responsibilities:
May plan, organize and oversee company events.
This job involves:
Recurring work situations with occasional variations from the norm.
A moderate level of complexity.
A wide degree of creativity and latitude is expected.
Performance under limited to moderate supervision.
Are normally made with others both inside and outside the association.
Are usually made with other departments or locations.
Frequently contain confidential/sensitive information necessitating discretion at all times.
Are made via telephone, e-mail, and face-to-face interaction.
Are usually with applicants, vendors, nurses, physicians, and other staff.
Has both internal and external contacts.
The most common internal contacts are with all staff and department leaders.
The most frequent external contacts are with vendors and applicants for employment.
Both types of interactions involve information exchange and problem solving.
Both internal and external contacts are a result of regular, on-going duties.
Fifty (50%) of contacts are over the phone and fifty (50%) are face to face.
At least 50% of all contacts are with internal customers or staff and leaders, while the other 50% are external customers, applicants and vendors.
Specific Job Skills & Mental Activities:
Considerable skill in interviewing techniques, a good knowledge of all clerical and specialized functions in the Association, a basic understanding of the Association’s organizational structure as well as an extensive knowledge of Human Resources policy and procedure, including federal and state laws regarding employment practices is required.
This position requires operational knowledge of all equipment in the Human Resources Department, including: fax, printers, copy machine, phone systems, e-mail, and other computer programs (including MS Office and Hospital Information Systems).
This employee must be service oriented and have excellent customer service skills, written and verbal communication skills, computer skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, critical thinking skills, judgment skills, and the ability to prioritize work, conflict resolution skills, interpersonal skills, and telephone etiquette.
Must be able to read, write, speak, and understand English.
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential function of this position:
Problem Solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Interpersonal Skills-the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
Oral Communication-the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
Written Communications-the individual checks and edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Planning/Organizing-the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Quality Control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events.
Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and Security-the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
Education and/or Experience:
High school diploma or equivalent (required).
Associates Degree or equivalent work experience (required)
Bachelor’s Degree (preferred)
Basic computer skills, including knowledge of Microsoft Office Suite programs and the ability to type 40 wpm (required).
Four years Human Resources experience (required).
Two (2) years experience in benefits and/or recruitment (required).
Physical Demands & Job Conditions:
Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree.
Physical motions include finger dexterity, standing, walking, talking, reaching, feeling, sitting, bending, grasping, listening/hearing, handling, lifting up to 20 pounds, and repetitive motions of the hands, wrists, and feet.
OSHA Exposure Category: 3
Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues and are not a condition of employment.
Additional Salary Information: Excellent Benefits offered including:
Health/Dental/Vision, Retirement match, PTO, Paid Holidays, Yearly increases, life insurance and so much more!
Internal Number: 1
About Summit Healthcare Regional Medical Center
Do you want to work for the number one employer in the White Mountains?
Summit Healthcare is a not for profit organization with 89 licensed beds located in the beautiful White Mountains of Northeastern, AZ in Show Low! Show Low, AZ has four beautiful seasons year round and is the perfect place for outdoor adventures. The White Mountain area is a friendly, rural community with affordable housing, excellent schools and a great quality of life! We have approximately 1,200 employees and have a high employee satisfaction rating! Come join our team!